RETURN POLICY

 Shmukler Jewelry Design (SJD) provides a unique shopping experience featuring uniquely designed jewelry. The items on the SJD website were designed and fabricated by artists, SJD criteria of originality and quality of workmanship. Each piece is individually made to accommodate customer's requests. However, orders not in stock are subject to the availability of raw materials, production and delivery schedules. The jewelry is manufactured in a studio setting and features subtle variations in finish and detail on images provided on the website.

SALES TAX

We are a Idaho based, sales tax will be applied if you live in the states of Idaho or as otherwise required by law.

RETURN POLICY

If you are not completely satisfied with any item that you purchased online or wish to exchange it, you may return it to SJD for credit only under the following conditions, which are strictly observed.

Cancellations must be made within 48 hours from the date your order is received.

Returns must be received within 7 business days of receipt.

Items must be without wear in original unworn condition and have all tags attached.

Returned item(s) are in their original packaging.

Special consideration returns are subject to up to 30% restocking fee.

Special order and sales items:

All special order and items on SALE are final sale, including any alterations and/or modifications requested by customer.

Shipping charges will be deducted from any credits.

All return shipments must be insured for the full dollar amount and shipped back via UPS.

Items sent to our location without a RAN number, packages shipped beyond the 7-day return period, and packages that are improperly packaged or uninsured will be refused receipt.

Damaged and Used Items:

Returned merchandise must be undamaged and in "new and unused condition." Items showing obvious signs of wear or alteration by a jeweler other than SJD will not be accepted.

Please email us to inquire about the status of your purchase or any additional questions that you might have.